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Frequently Asked Questions

And the Answers You Need

You’re not the only one with questions about Medicare. Here are some answers that may help guide and inform you on topics that are important to you.

Get Your Medicare Timeline

Answer a few simple questions and we’ll provide you with a personalized timeline. You’ll also receive reminders with important information and actions you can take to stay on track as you near your Medicare eligibility.

Create My Timeline →

Compare, Choose and Enroll

Get started with your member login. Verify your information and see personalized recommendations based on lowest cost and most comprehensive coverage. Compare your options, contact an agent and enroll, all in one easy-to-use tool.

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Questions? Let us help.

As our valued member, you have access to exclusive resources and assistance. We’re here to help you make a smooth transition to Medicare. Call us to learn more.

1-800-000-0000 (TTY 711)

We’re open between 8:00 a.m. – 8:00 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

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This Information is a solicitation for insurance.

Marketing Direct LLC, d.b.a. Wunderman Thompson, is an independent company that has contracted with Blue Cross and Blue Shield of Texas to provide information technology support for members with coverage through BCBSTX. BCBSTX makes no endorsements, representations or warranties regarding third-party vendors and the products and services offered by them.

Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

1001 East Lookout Drive, Richardson, Texas 75082

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